1. General Questions

What is Unplug?
Unplug has been a pioneer in the car electronics industry since 2013, offering innovative, high-quality products designed to enhance the driving experience. Our range includes advanced infotainment systems, safety features, and essential car maintenance tools.

How can I contact Unplug for support?
You can reach our customer support team via email at care@unplug.co.in. Our team is available to assist you with any queries or concerns.

Where is Unplug based?
Unplug is headquartered in India and serves customers across the country with premium car electronics solutions.

2. Products & Services

What types of products does Unplug offer?
Unplug provides a wide range of car electronics, including:
Infotainment Systems
Dash Cameras
Parking Assist Systems
GPS Navigation Devices
Car Maintenance Tools
And more!

Are Unplug products compatible with all car models?
We design our products to be compatible with most car models. However, we recommend checking the product specifications or contacting our support team for compatibility details.

Do Unplug products come with a warranty?
Yes, all Unplug products come with a standard warranty. The duration and coverage details vary by product. Please refer to the product description or contact us for specific warranty information.

3. Ordering & Shipping

How can I place an order?
You can purchase Unplug products through our official website and authorized retailers. Stay tuned for upcoming online shopping features!

What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, UPI, net banking, and wallet payments.

Do you offer international shipping?
Currently, we ship across India. International shipping options may be available in the future.

4. Returns & Refunds

What is your return policy?
We offer a hassle-free return policy within a specified period after purchase. The product must be unused and in its original packaging. For detailed return instructions, please contact our support team.

How long does it take to process a refund?
Once we receive and inspect your returned item, refunds are typically processed within 5-7 business days to the original payment method.

5. Technical Support

How do I install my Unplug product?
Most of our products come with detailed installation manuals. If you need additional assistance, please contact our support team or visit a professional installer.

What should I do if my product is not working properly?
If you experience any issues, refer to the user manual for troubleshooting steps. If the problem persists, contact our support team at care@unplug.co.in for further assistance.

Can I update my Unplug infotainment system?
Yes, some of our infotainment systems support firmware updates. Check our website or contact support for the latest updates and instructions.

For any other questions, feel free to contact us at care@unplug.co.in. We’re here to help enhance your driving experience with the best car electronics solutions!